- Unlimited Users
- 1000 Free Service Conversations/month
Luminous CRM offers a robust platform built on the Official WhatsApp Business API, enabling businesses to drive marketing, commerce, and customer support engagements. It seamlessly integrates with various applications and CRMs, providing tools for audience segmentation, live chat management, and automated messaging.
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What is Luminous CRM?
Luminous CRM is a powerful WhatsApp engagement platform designed to transform the way businesses interact with their customers. Built on the Official WhatsApp Business API, it facilitates marketing, commerce, and support by offering tools for bulk messaging, intelligent audience targeting, and real-time chat management. Users can enhance their workflows with seamless integrations, ensuring efficient and effective communication.
Who will use Luminous CRM?
- Marketing Agencies
- E-commerce Businesses
- Healthcare Providers
- Educational Institutions
How to use the Luminous CRM?
- Step1: Sign up on the Luminous CRM website to create an account.
- Step2: Connect your WhatsApp Business account within the Luminous CRM platform.
- Step3: Integrate with other applications or CRMs as needed.
- Step4: Segment your audience for targeted messaging.
- Step5: Start creating automated message templates and campaigns.
- Step6: Use the live chat feature to engage with customers in real-time.
- Step7: Analyze engagement and performance metrics to refine your approach.
Platform
- Web
Luminous CRM's Core Features & Benefits
The Core Features
- WhatsApp Business API integration
- Automated Messaging
- Live Chat Management
- Audience Segmentation
- Seamless Integrations
The Benefits
- Enhanced Customer Engagement
- Streamlined Communication
- Improved Workflow Efficiency
- Targeted Marketing Campaigns
- Real-Time Support and Interaction
Luminous CRM's Main Use Cases & Applications
- Marketing Campaigns
- Customer Support
- Order Tracking
- Reminder Notifications
Luminous CRM's Pros & Cons
The Pros
Offers AI-powered chatbots for automated 24/7 customer engagement.
Allows bulk promotional messaging to unlimited users.
Integrates seamlessly with popular e-commerce and CRM platforms.
Supports multi-agent live chat on the same WhatsApp business number.
Provides real-time campaign performance analytics and audience segmentation.
The Cons
No open-source availability or GitHub repository provided.
No mobile app links for iOS or Android, limiting usage to web platforms.
Potentially limited to WhatsApp users only, restricting audience reach.
Luminous CRM's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | |
| Pricing model | Paid |
| Is credit card required | No |
| Paid from | 53.65 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Basic
53.65 USDPro
93.84 USD- Unlimited Users
- 1000 Free Service Conversations/month
Enterprise
0 USD- Unlimited Users
- 1000 Free Service Conversations/month
- Unlimited Agent Logins
- Smart Audience Segregation
- Broadcasting & Retargeting
- Template Message APIs
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- 1200 Messages/min
- Upto 10 Tags
- Upto 5 Custom Attributes
- Shared Team Inbox
- Chatbot Integration
- Click-to-WhatsApp Ads Manager
- All features in Basic Plan
- Upto 100 Tags
- Upto 20 Custom Attributes
- Campaign Scheduler
- Campaign Click Tracking
- Smart Agent Routing
- Campaign Budget Analytics
- Project APIs
- WhatsApp Catalogue & Payments
- Custom Agent Rules
- Carousel Template Click Tracking
- Recommended for Brands with 1m+ Users
- All features in Pro Plan
- Unlimited Tags
- Unlimited Attributes
- Downloadable Reports
- Dedicated Account Manager
- Priority Customer Support
- Webhooks
- Higher Messaging Speed
- CSV Campaign Scheduler
FAQs of Luminous CRM
Luminous CRM Company Information
- Website:
- Company Name: Luminous CRM
- Support Email:
- Facebook:
- X(Twitter):
- YouTube:
- Instagram:
- Tiktok:
- LinkedIn:
Luminous CRM Reviews
5/5
Luminous CRM's Main Competitors and alternatives?
Twilio
MessageBird
Zendesk
HubSpot
Intercom
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