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Creati.ai
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Terms of service

Last updated: June 2026

Introduction

Welcome to Creati.ai (“Company”, “we”, “our”, “us”)! Please read these Terms of Service carefully before using our website.

These Terms of Service (“Terms”, “Terms of Service”) govern your access to and use of the website located at https://creati.ai and the services we provide through it (together, the “Service”). Creati.ai is an online directory that helps you discover, compare, and review AI products and tools, and that allows businesses to list and promote their AI products.

Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard, and disclose information that results from your use of the Service. Please read it here: https://creati.ai/company/privacy-policy/.

Your agreement with us includes these Terms and our Privacy Policy (the “Agreements”). You acknowledge that you have read and understood the Agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing support@creati.ai so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.

The Service

Creati.ai provides a curated directory of AI products and tools, including listings, descriptions, categories, rankings, comparisons, editorial content, and user reviews. The information we publish is provided for general informational purposes only.

We do not develop, sell, or operate the third-party AI products listed in our directory, and a listing, ranking, or comparison does not constitute an endorsement, certification, or recommendation by us. Pricing, features, and availability of third-party products are controlled by their respective providers and may change at any time. We may add, change, reorder, or remove listings, rankings, categories, and other content at any time at our discretion.

Communications

By creating an account on the Service, you agree to receive newsletters, marketing or promotional materials, and other information we may send. You may opt out of receiving any or all of these communications at any time by following the unsubscribe link or by emailing support@creati.ai.

Accounts

When you create an account with us, you guarantee that you are at least eighteen (18) years old and that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for any activities or actions that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity, a name or trademark that is subject to the rights of another person or entity without appropriate authorization, or any name that is offensive, vulgar, or obscene.

User Content, Reviews, and Submissions

The Service allows you to submit AI products for listing and to post reviews, ratings, comments, and other content (“User Content”). You retain ownership of your User Content, but by submitting it you grant Creati.ai a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, adapt (for formatting and display), publish, distribute, and display that User Content in connection with operating, promoting, and improving the Service.

You represent and warrant that: (i) you own or have the necessary rights to the User Content you submit; (ii) the User Content, and our use of it as permitted here, does not infringe or violate the rights of any third party or any applicable law; and (iii) any product information you submit is accurate and not misleading.

You are solely responsible for your User Content. We do not endorse, and are not responsible for, any User Content, and we are not obligated to publish, monitor, or retain it. We may review, edit, refuse to publish, or remove any User Content at our sole discretion, including content we consider unlawful, fraudulent, misleading, abusive, spam, or otherwise objectionable.

Listings, Advertising, and Paid Promotional Services

Basic listing of an AI product in our directory may be offered free of charge, subject to our review and acceptance. We also offer optional paid promotional services, which may include advertising placements, sponsored or “on-top” placements, promotion, and link insertion (collectively, “Promotional Services”).

If you purchase Promotional Services, you agree to provide accurate and complete information and you authorize us (and our payment processors) to charge the applicable fees. Promotional Services may be billed on a one-time or recurring basis, and pricing, placement, and delivery method (for example, cost-per-click or fixed-period placement) are as described at the time of purchase. We do not guarantee any specific results, traffic, ranking, conversions, or placement beyond what is expressly stated for a given Promotional Service.

We distinguish paid placements from editorial content where required by applicable law. We reserve the right to refuse, pause, modify, or remove any listing or Promotional Service that violates these Terms, that we consider misleading or harmful, or where payment fails or fraud is suspected.

Payments

We use third-party payment processors (for example, Stripe and PayPal) to facilitate payments. We do not store or collect your full payment card details; that information is provided directly to our payment processors, whose use of your information is governed by their respective privacy policies.

You represent and warrant that: (i) you have the legal right to use any payment method you provide; and (ii) the information you supply is true, correct, and complete. By submitting your payment information, you authorize us to charge your chosen payment method for the Promotional Services you purchase, including any applicable taxes and recurring fees.

Fees and Recurring Billing

For Promotional Services billed on a recurring basis, your service will automatically renew under the same conditions at the end of each billing period unless you cancel it beforehand through your online account management page or by contacting support@creati.ai. Should automatic billing fail for any reason, we may issue an electronic invoice, and you must complete payment manually by the date indicated on the invoice.

We may modify the fees for any Promotional Service at any time and in our sole discretion. Any fee change will become effective at the end of the then-current billing period. Your continued use of a recurring service after a fee change comes into effect constitutes your agreement to pay the modified fee.

Refunds

Except when required by applicable law, fees are generally non-refundable once a Promotional Service has started. If you believe you are entitled to a refund, please contact us at support@creati.ai and we will review your request in good faith. Where we agree to a refund for a recurring or fixed-period placement, it will normally be calculated on a pro-rata basis for the unused portion.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit or procure the sending of any advertising or promotional material without our consent, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To post false, misleading, fraudulent, or deceptive listings, reviews, or ratings, or to manipulate rankings, reviews, or click metrics.
  • In any way that infringes upon the rights of others, or that is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability.

Additionally, you agree not to:

  • Use the Service in any manner that could disable, overburden, damage, or impair it or interfere with any other party’s use of the Service.
  • Use any robot, spider, scraper, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service, without our prior written consent.
  • Use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Service.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Service, the server on which it is stored, or any server, computer, or database connected to the Service.
  • Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Take any action that may damage or falsify the Company’s or any listing’s ratings.
  • Otherwise attempt to interfere with the proper working of the Service.

Intellectual Property

The Service and its original content (excluding User Content and third-party content), features, and functionality are and will remain the exclusive property of Creati.ai and its licensors. The Service is protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Creati.ai. Third-party names, logos, and trademarks displayed on the Service remain the property of their respective owners and are used for identification and informational purposes only.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on the Service infringes the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@creati.ai, with the subject line “Copyright Infringement”, and include in your claim a detailed description of the alleged Infringement as detailed below under “Copyright Complaints and Notice-and-Takedown Procedure.”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims regarding the infringement of any content found on or through the Service.

Copyright Complaints and Notice-and-Takedown Procedure

If you believe that content on the Service infringes your copyright, please submit a written notice to our Copyright Agent containing the following information (where the allegedly infringing content is hosted through a U.S.-based service provider, you may also submit a notice under the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. 512©(3)):

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  • a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at support@creati.ai.

Third-Party Links and Products

The Service contains listings of, and links to, third-party websites, products, and services that are not owned or controlled by Creati.ai.

Creati.ai has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of any third-party websites, products, or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Creati.ai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, products, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms of service and privacy policies of any third-party websites or services you visit.

Analytics

We may use third-party service providers, such as Google Analytics, to monitor and analyze the use of the Service. For more information about how we and these providers handle your information, please see our Privacy Policy and the Google Privacy Terms: https://policies.google.com/privacy?hl=en.

No Use By Minors

The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Service, you warrant and represent that you are at least eighteen (18) years of age and have the full authority, right, and capacity to enter into this agreement and abide by all of these Terms. If you are not at least eighteen (18) years old, you are prohibited from both access to and use of the Service.

Disclaimer of Warranty

The Company provides the Service on an “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, regarding the operation of the Service or the information, content, or materials included, including the accuracy, completeness, timeliness, or reliability of any listing, ranking, review, comparison, price, or other content. You expressly agree that your use of the Service, its content, and any services or items obtained from us is at your sole risk.

Without limiting the foregoing, neither the Company nor anyone associated with it represents or warrants that the Service, its content, or any services or items obtained through it will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the Service or the server that makes it available are free of viruses or other harmful components, or that the Service or any services or items obtained through it will otherwise meet your needs or expectations.

The Company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

Limitation of Liability

Except as prohibited by law, you will hold the Company and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damages, however they arise (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, and any violation by you of any applicable laws, statutes, rules, or regulations, even if the Company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the Company, it will be limited to the amount you paid to us for the Promotional Services giving rise to the claim, and under no circumstances will there be consequential or punitive damages. Some jurisdictions do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Creati.ai and its officers, directors, employees, agents, and licensors from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal costs) arising out of or relating to (a) your User Content, product submissions, reviews, ratings, or comments; (b) any Promotional Services, advertising, or promotional content you purchase or supply; © your use of or access to the Service; or (d) your breach of these Terms or your violation of any applicable law or the rights of any third party.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

If you wish to terminate your account, you may simply discontinue using the Service. You may also request deletion of your account and the personal data associated with it by emailing support@creati.ai; we will handle such requests as described in our Privacy Policy, subject to information we are required or permitted to retain by law.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any dispute arising out of or relating to these Terms or the Service.

These Terms and our other policies may be made available in multiple languages for convenience. In the event of any conflict or inconsistency between the English-language version and any translated version, the English-language version shall prevail and control.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding the Service and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes to the Service

We reserve the right to withdraw or amend the Service, and any service or material we provide via the Service, in our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

Amendments to Terms

We may amend these Terms at any time by posting the amended terms on this page. It is your responsibility to review these Terms periodically.

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If a court or other tribunal of competent jurisdiction holds any provision of these Terms to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, whether by operation of law or otherwise, without our prior written consent, and any attempted assignment in violation of this provision is void. We may assign or transfer these Terms, in whole or in part, without restriction, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms bind and benefit the parties and their permitted successors and assigns.

Acknowledgment

By using the Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.

Contact Us

If you have any questions about these Terms, please contact us by email at support@creati.ai.