- 25K Credits
- Unlimited agents, 10 team members
- Up to 50 concurrent calls
- Dedicated Slack Support
- Production Call Simulation
- Downloadable Reports
- Production Call Alerts
Cekura, formerly known as Vocera, provides comprehensive testing and evaluation services for voice AI agents, ensuring optimal performance.
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Vocera
Cekura, formerly known as Vocera, provides comprehensive testing and evaluation services for voice AI agents, ensuring optimal performance.
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What is Vocera?
Cekura, previously known as Vocera, offers cutting-edge testing and evaluation services for AI voice agents. Designed for organizations that utilize AI-driven customer interactions, Cekura ensures seamless and efficient agent performance. Using workflows, personas, and real audio, Cekura helps simulate countless scenarios to evaluate and fine-tune voice agents against custom metrics. Additionally, it provides actionable insights, real-time monitoring, and instant notifications for optimal agent performance.
Who will use Vocera?
- Customer support teams
- Conversational AI developers
- AI voice agent trainers
- Customer experience managers
How to use the Vocera?
- Step1: Select the workflow or scenario to test.
- Step2: Use AI-generated and custom datasets to create diverse evaluation scenarios.
- Step3: Run simulations and replay real conversations to assess agent performance.
- Step4: Receive actionable insights and detailed logs.
- Step5: Make necessary adjustments to improve agent functionality.
Platform
- Web
Vocera's Core Features & Benefits
The Core Features
- AI-generated and custom dataset testing
- Workflow and persona simulation
- Real-time performance monitoring
- Detailed logging and trend analysis
- Instant error notifications
The Benefits
- 10x faster voice agent launch
- Immediate insights for improvement
- Enhanced customer experience
- Compliance and performance monitoring
- Scalable and flexible testing solutions
Vocera's Main Use Cases & Applications
- Customer support scenario testing
- Order status queries
- Product recommendations
- Compliance and regulatory checks
- Performance optimization for AI agents
Vocera's Pros & Cons
The Pros
Enables fast launch and testing of voice AI agents with thousands of scenarios.
Supports custom datasets and real audio for comprehensive evaluation.
Provides actionable evaluation metrics such as empathy, responsiveness, and hallucinations.
Includes real-time monitoring, alerting, and data visualization for continuous agent performance improvement.
Trusted by many leading conversational AI companies and backed by Y Combinator.
The Cons
No direct information on pricing details found except the main website link.
No open-source code or GitHub repository available for public access.
Limited information on integration with app stores or other platforms.
Vocera's Pricing
| Has free plan | No |
|---|---|
| Free trial details | 2 Weeks Free Trial |
| Pricing model | Free Trial |
| Is credit card required | No |
| Paid from | 1000 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Startup Plan
1000 USDEnterprise
Custom USD- Everything in Startup +
- Custom Credits
- Custom API access
- Custom Fine-Tuned Metrics
- Preferred Channel Support (Slack, Email, Teams, etc)
- Compliance (SOC2, GDPR, HIPAA)
- Unlimited Team Members
- Custom SLA / Dedicated Support Engineer
- Custom concurrent calls
- White Label Reports
- Multiple Projects with Access Control
- Custom WebRTC Integration
- Self Hosting
FAQs of Vocera
Vocera Company Information
- Website:
- Company Name: Tatva Labs Inc.
- Support Email:
- Facebook:
- X(Twitter):
- YouTube:
- Instagram:
- Tiktok:
- LinkedIn:
Vocera Reviews
5/5
Vocera's Main Competitors and alternatives?
Turing
Rasa
Dialpad
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