- 1 team member
- Kai chatbot
- Shared Inbox
- In-app bug reporting
- Unlimited projects
- Public knowledge base
- Public roadmap
gleap.io
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Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
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Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
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What is gleap.io?
Gleap is a comprehensive AI-first platform designed to improve customer support and feedback mechanisms for businesses. It includes features like visual bug reporting to help identify and resolve issues quickly, live chat for real-time communication with users, and the AI bot Kai that provides 24/7 support. Additionally, Gleap offers tools for creating public roadmaps, conducting customer surveys, and managing a knowledge base to keep users informed and engaged. The platform aims to enhance product development, boost customer loyalty, and drive business success.
Who will use gleap.io?
- Product Managers
- Customer Support Teams
- Software Developers
- UX/UI Designers
- Marketing Teams
How to use the gleap.io?
- Step1: Sign up for a 14-day free trial on the Gleap website.
- Step2: Integrate Gleap's SDKs into your web or mobile application.
- Step3: Set up in-app bug reporting to capture user feedback and issues.
- Step4: Use live chat to communicate with users in real time.
- Step5: Deploy the AI bot Kai to handle common support queries automatically.
- Step6: Create and share your public roadmap for user input on future features.
- Step7: Conduct customer surveys to gather insights.
- Step8: Build and maintain a knowledge base to assist users proactively.
Platform
- Web
- Android
- iOS
gleap.io's Core Features & Benefits
The Core Features
- In-app bug reporting
- Live chat
- AI support bot (Kai)
- Public roadmaps
- Customer surveys
- Knowledge base
- Automated messaging
- Custom bots
The Benefits
- Fix bugs faster with detailed reports
- Enhance customer support with real-time communication
- Reduce support workload with AI automation
- Boost user engagement with public roadmaps and surveys
- Increase user satisfaction through proactive support
gleap.io's Main Use Cases & Applications
- Bug reporting for mobile apps
- Customer support for SaaS products
- User feedback collection
- Feature suggestion management
- Knowledge base and help center maintenance
gleap.io's Pros & Cons
The Pros
Comprehensive AI-powered customer support and feedback tools
Includes AI chatbot Kai for automated and human-like 24/7 service
Visual bug reporting with detailed technical data to speed up troubleshooting
Integrated live chat for real-time customer interaction
Tools for managing product roadmaps and collecting actionable user insights
Support automation for targeted in-app messaging and campaigns
Widely trusted by over 4,100 organizations worldwide
14-day free trial available
The Cons
No indication of open-source availability
No publicly listed GitHub repository for transparency or community contributions
No mobile app store (Google Play or Apple App Store) links provided
Limited information on pricing tiers and specific costs beyond home page reference
gleap.io's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | 14-day full feature free trial available |
| Pricing model | Free Trial |
| Is credit card required | No |
| Paid from | 31 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Hobby
31 USDTeam
119 USD- Unlimited team members
- Kai chatbot
- Omnichannel support
- Shared Inbox
- In-app bug reporting
- Unlimited projects
- Public knowledge base
- Public roadmap
- Team inboxes
- Operating hours
- AI summary
- AI reply
- Custom domain
- Third-party integrations
Enterprise
399 USD- Kai chatbot
- Shared Inbox
- Omnichannel support
- In-app bug reporting
- Unlimited projects
- Public knowledge base
- Public roadmap
- Team management
- Operating hours
- AI summary
- AI reply
- Custom domain
- API access
- High-priority support
Discount:50% off for startups for the first 3 years
For the latest prices, please visit: https://gleap.ioFAQs of gleap.io
gleap.io Company Information
- Website:
- Company Name: Gleap GmbH
- Support Email:
- Facebook:
- X(Twitter):
- YouTube:
- Instagram:
- Tiktok:
- LinkedIn:
Analytic of gleap.io
Visit Over Time
Monthly Visits
155.6k
Avg Visit Duration
00:16:22
Page Per Visit
16.81
Bounce Rate
29.25%
Jun 2026 - Aug 2026 All Traffic
Geography
Top 5 Regions
Spain
22.03%
United States
20.94%
Brazil
16.15%
Germany
12.75%
Egypt
5.41%
Jun 2026 - Aug 2026 Worldwide Desktop Only
Traffic Sources
Direct
79.20%
Mail
8.14%
Referrals
4.54%
SearchOrganic
3.26%
SearchPaid
2.48%
SocialOrganic
1.33%
GenAi
0.72%
SocialPaid
0.19%
DisplayAds
0.14%
Affiliate
0.00%
Jun 2026 - Aug 2026 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| gleap | 4.4k | $ 12.02 |
| intercom | 151.0k | $ 7.59 |
| tidio | 45.5k | $ 2.71 |
| gleap mcp | 330 | $ -- |
| canny alternatives | 310 | $ 0.97 |
gleap.io Reviews
5/5
gleap.io's Main Competitors and alternatives?
Intercom
Instabug
HubSpot
Zendesk
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