Salesforce has rebuilt Slackbot into an enterprise AI agent for search, drafting and actions, intensifying its contest with Microsoft and Google.

Salesforce has rebuilt Slackbot into an AI agent for enterprise search and tasks, intensifying its workplace AI competition with Microsoft and Google.

Salesforce has launched a rebuilt Slackbot AI agent in paid Slack tiers, betting native workflow context can help it counter Microsoft Copilot and Google Gemini.

Salesforce has relaunched Slackbot as an enterprise AI agent inside Slack, aiming to make chat the control layer for workplace search and action.

Salesforce has launched a rebuilt Slackbot AI agent in Slack, aiming to turn workplace chat into an action layer for enterprise AI.

Salesforce announced it will acquire Fin, formerly Intercom, an AI agent-based customer service platform, for $3.6 billion.

Salesforce CEO Marc Benioff announced Headless 360, making APIs the primary interface for AI agents and signaling the end of traditional browser-based UX.

Salesforce's Agentforce platform is evolving from cost-cutting to revenue generation, marking a new phase in enterprise AI adoption for 2026.

Salesforce announced over 30 new Slackbot AI capabilities including meeting transcription, CRM updates, and autonomous case resolution for enterprise teams.

Salesforce announces comprehensive support for Anthropic's Model Context Protocol Apps, enabling seamless bi-directional integration between Claude AI and enterprise tools like Slack, bringing trusted business context and AI-powered workflows together.