Encore AI lands $30M Series A to turn customer conversations into trainable AI agents
Encore AI has raised a $30 million Series A to build voice and text agents trained on customer calls, a bet on workflow-specific enterprise AI.
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Customer Service AI
Cars24 says OpenAI-powered agents now handle more than 1 million monthly conversation minutes as it expands AI across sales and operations
Cars24 says OpenAI-powered voice and chat agents now handle 1M+ monthly minutes, highlighting how enterprise AI is moving into core customer workflows.
Meta expands business AI agents across WhatsApp, Instagram, and Messenger
Meta is rolling out AI agents for businesses across WhatsApp, Instagram, and Messenger, pushing customer support and sales tools deeper into its apps.
Zendesk Completes Forethought Acquisition to Deploy Self-Improving Autonomous AI Agents
Zendesk has closed its acquisition of Forethought, integrating self-improving AI agent technology that automates customer service across chat, email, and voice, as the company accelerates its shift toward outcome-driven autonomous AI platforms.
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